Announcement for clients

Temporary closure of branch Ilidza

We inform our valued clients that given the current situation, to protect the health of our clients and employees, there has been a change in the operation of the ProCredit Bank branch. 

Branch located on Ilidza will be closed to the public beginning Monday, March 30th, until further notice.

We encourage clients to make more intensive use of digital services such as the Internet and mobile banking, to minimize movement.

If you need to visit branch (verification and submission of payment orders, downloading DNT bags, etc.), you can visit Sarajevo Branch, Franca Lehara bb, every working day from 08:00 to 12:00, which is also equipped with Zone 24/7.

For more efficient communication, you can also use the Customer Support Center, where you can get all the information you need regarding your bank operations

  • By calling 033 250 950
  • By sending an inquiry to the email address


Thank you for understanding,


 ProCredit Bank