Safe use of ProB@nking

ProCredit Bank is committed to making your online transactions secure as well as protecting the integrity of your bank account details. In order to achieve this, we use the latest security software and implement various safety procedures.

Nevertheless, you should always be aware that the Internet and e-mail can be used as vehicles for illegal activity. Therefore, we recommend that you take some simple precautions to ensure your security when banking online.

Know who you are dealing with

  • Always use ProCredit Bank’s secure e-banking platform. Make sure that there is a locked padlock or unbroken key icon in the bottom right of your browser window before entering any personal information. The
  • bank’s Internet address will change from ‘http’ to ‘https’ when a secure connection has been established.
  • You can check ProCredit Bank’s security certificate by clicking on the padlock which appears on your browser

Keep passwords safe

  • Always memorise your password and other security information and promptly destroy the notice containing this information.
  • Take the appropriate steps to keep your password and other security information secret at all times; never reveal it to family, friends, or anyone else.
  • If calling the bank, be aware of which information you will be asked for: you will never be asked for your password.
  • Ensure that you log out properly after doing your online banking.
  • Never save your password on your computer unless it is protected (e.g. password manager).
  • Never leave your computer unattended when logged into Internet banking.
  • We recommend changing your password regularly. If you change your password, choose one which cannot be guessed easily.
  • Do not use your online banking password for any other websites.

Keep your computer secure

  • Be cautious of all unsolicited e-mails (especially those from unknown senders) and never click on links in such e-mails to visit unknown websites.
  • Do not open, download or execute e-mail attachments from unknown, suspicious, or untrustworthy sources.
  • Install anti-virus software, keep it up-to-date and run regular security scans. Install the latest security updates, also known as patches.