Client announcement
obavjestenje
novagodina

Client announcement

We hereby inform you that the working hours of ProCredit Bank branches on 31 December 2025 will be from 8:00 AM to 12:00 PM. Exceptions are branches Ilidža, Marijin Dvor i Centar which work between 8:00 until 15:00 on 31.12.2025.

24/12/2025 08:02
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Below we provide information on transaction processing times for the public holidays on
25 December 2025, 26 December 2025, and 31 December 2025, as follows:

Domestic payment transactions:

  • Paper-based domestic payment orders submitted to the Bank’s premises on 31 December 2025 by 12:00 PM will be processed on the same business day. Orders submitted after 12:00 PM will be processed on the next business day, Monday, 5 January 2026.
  • Domestic payment orders registered via electronic banking on 31 December 2025 by 2:45 PM will be processed on the same business day. Orders registered after 2:45 PM will be processed on the next business day, Monday, 5 January 2026.

International payment transactions:

  • International payment orders registered on 25 December 2025 and 26 December 2025, for which valid supporting documentation has been submitted in a timely manner, will be processed with a value date of 29 December 2025. An exception applies to USD payments:
    • USD payments registered on 25 December 2025 will be executed with a value date of 26 December 2025.
    • USD payments registered on 26 December 2025 by 3:00 PM will also be executed with a value date of 26 December 2025.
  • International payment orders registered on 31 December 2025 by 12:00 PM, for which valid supporting documentation has been submitted in a timely manner, will be processed on the same business day. Orders registered after 12:00 PM will be processed with a value date of the next business day, Monday, 5 January 2026.

We take this opportunity to wish you happy holidays and a successful New Year 2026.

Kind regards,
Your ProCredit Bank

obavjestenje
novagodina