Dear Clients,
We would like to inform you that recently there has been an increase in malicious attacks involving the interception of electronic communications, particularly in the area of international business transactions. These attacks most commonly involve alterations to payment instructions on invoices, which can result in significant financial losses.
Although the bank cannot directly influence these types of threats, below we provide recommendations that may help with prevention and protection.
What to pay attention to:
Verification of invoice details
Carefully review all details on received invoices, with particular focus on any changes to payment instructions (account number, recipient country, recipient bank, IBAN, or SWIFT).
Additional data verification
For first-time payments or in case of any changes, we recommend confirming recipient details (name, address, IBAN, SWIFT) through direct contact with your international partner (by phone or another reliable channel), rather than relying solely on email communication.
Recognition of unusual elements
Pay attention to invoices that differ from previous ones, including changes in document layout, font, or size of letters and numbers, as this may indicate a potential fraud attempt.
Verification before executing payment
Before making a payment, ensure that all details have been additionally confirmed using previously known and reliable contact information.
Computer and information system security
We recommend regularly checking the security of your computers and systems, including:
- installing all available operating system security updates (Windows updates);
- regularly scanning computers with updated antivirus and anti-malware software;
- using licensed and up-to-date security tools in accordance with current security recommendations.
If you suspect a potential fraud, please inform us immediately and contact the competent police authority. A timely response may be crucial in preventing or reducing financial losses.
Yours sincerely,
ProCredit Bank
