Dear Clients,
We would like to alert you to potential risks related to fraudulent impersonation recently observed in certain online shopping applications. Unfortunately, there has been a rise in scams where fraudsters use sophisticated techniques to obtain your confidential personal data.
Misuse of payment cards and personal information can have serious consequences for both your finances and your privacy. Therefore, please take the following protective measures:
- Be cautious when sharing information: Never share your passwords, card numbers, or other personal data via email, social media, or phone calls unless you are absolutely certain of the recipient’s identity. If an unknown sender—via advertisement, phone call, SMS, or any other online channel—asks for your personal or card details, do not respond and do not click on any links or open any attachments.
- Verify your sources: When shopping online, always confirm that the website is legitimate. Check the URL carefully, look for security indicators (such as “https://”), and read reviews from other users. Fraudulent apps—like the current fake “Temu” shopping app—often mimic the appearance of genuine applications. Before installing any app, review user comments and ratings closely, as fake apps frequently display suspicious or fabricated reviews.
- Use additional security measures: Consider enabling two-factor authentication and changing your passwords regularly for all online accounts.
- Monitor your transactions: Regularly review your bank and card statements so you can quickly spot any unauthorized or suspicious activity.
If you notice anything unusual or have any questions, please contact us at our information line: 080 020 040. Our Customer Service team is ready to assist you and provide further guidance on how to protect yourself.
Your security and the protection of your personal data are our top priority.
Sincerely,
Your ProCredit Bank
