Internet safety
ProCredit Bank gives primacy to the protection of the integrity of your transactions and the data associated with your bank account.
ProCredit Bank, therefore, uses the latest security software and procedures to protect your internet transactions. In addition, you should always bear in mind that the internet and e-mail can be used as instruments for illicit activities, and we, therefore, recommend that you become acquainted with some of the basic internet security measures.
| General information regarding Internet safety. |
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| Online-Banking-Safety |
“Phishing” or network identity theft
“Phishing”, or network identity theft, is an attempt to steal an internet user’s data through a fictitious website. The link to such sites is usually given in a randomly sent e-mail or chat messages in an attempt to trick clients and induce them to reveal information on the false website. In those messages, you are usually asked to “update” or “confirm” information about your account, and clients are encouraged to click a certain link in the e-mail leading them to a false website. The information inserted in the false website thus falls into the hands of criminals, who use this data for illicit purposes. We encourage you to acquaint yourself with the characteristics of “phishing” electronic messages and the possible methods to protect yourself.
| “Phishing” or network identity theft |
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| How can I protect myself from phishing |
Reporting suspicious message
If you receive a suspicious message, please inform ProCredit Bank immediately by forwarding the suspicious message to the following e-mail address probanking@procreditbank.ba.
In addition, you may contact the bank by calling +387 33 250 976, 250 950 (opcija 3) ili +387 60 359 1523 or by visiting the nearest branch and contacting your Banking officer.
For more information on how to report suspicious transactions, please refer to:
| Information regarding Internet safety |
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| Reporting suspicious messages |